Hello Steve and Tina,
I just wanted to thank you both for the great service Steve and Ivan (sp?) provided today when they replaced my hot water tank. I was so pleased with your service that I wanted to let you know. I was especially pleased that you arrived on time and completed the work much sooner than I expected. I really appreciated the fact that you left the area you worked in so clean when you were through. Steve and Ivan were both very pleasant to deal with and I wouldn't hesitate to recommend Strode Plumbing to my family and friends. The point I appreciated most, however, was the fact that your estimate was considerably lower than the next highest estimate I received (and you stuck to that estimate!). You didn't try to up-sell me on something I didn't need. I appreciate your honesty, considering that I know next to nothing about hot water heaters. Rest assured that your company will be my go-to plumber the next time a plumbing issue arises. Tina, thank you for promptly returning my call, answering my questions and keeping informed when the guys were on their way. I really appreciate your great customer service.
Just wanted to say what a great job Steve always does. Today I needed a repair on my kitchen faucet and thought it would take a few days while I waited for the Grohe replacement part. Steve found the part I needed locally and finished the job. He’s always dependable, personable and very competent. Tina, who manages the office, is always a delight and a helpful resource. I highly recommend Strode Plumbing.
plumber I have ever dealt with. He is on time, honest, and gets the job done
fast and efficiently. Tina, his wife, is a great communicator and sets up the
Used Steve for kitchen faucet repair. Very professional,
competent and reasonable -- and a nice person. I feel fortunate to have been
referred to him.